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Privacy policy

KYOTO HOTEL Ltd. recognizes the importance about personal information of customer taking enough to offer comfortable service to customer and, in conformity with laws and ordinances about personal information, performs the appropriate handling.

About the acquisition of personal information

On the acquisition of personal information, we clarify the use purpose and charge window and acquire personal information by appropriate method.

About the use of personal information

We use use purpose of personal information for service improvement to customer after having had agreement of customer about information in conjunction with product, service of person (it is said as follows with "subcontractor") cooperating with us and our business. Personal information that received offer from customer does not do disclosure to third party except the next case.

  • When there is agreement of customer
  • When it is based on laws and ordinances
  • When, for subcontractor which handles, and made a contract about secret maintenance of personal information, we provide personal information of range necessary to work that we entrusted with

About management of personal information

About management of personal information, it determines "personal information protection official regulations" based on laws and ordinances about personal information, and all employees serve in the appropriate handling of personal information based on these official regulations and perform management that is severe not to flow out into third party. In addition, we establish personal information protection Committee in office and confirm about regime of personal information regularly.

The observance of laws and ordinances about protection of personal information

We observe laws and ordinances applied on privacy policy and guidelines and try for appropriate privacy policy.

About inquiry, complaint, request reception desk window

We would like matter about requests such as inquiry, complaint about personal information of customer and disclosure to the following reception desk windows.
[reception desk window]
Kawaramachi-Oike, Nakagyo-ku, Kyoto 604-8558
KYOTO HOTEL Ltd.~business Planning Division
TEL. +81-75-211-5111
Reception hours 9:00~17:00 (excluded Sunday/Holiday)
When we revise our privacy policy, we will tell on homepage.